Q. How do purchase my order on the site?
To order your purchase :-

1. Click “Add to cart” button on the products you wish to purchase.
2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
5. From here, you need to select your shipping methods and click “next” button.
6. Next you'll need to choose your payment method then click “next” button.
7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
8. Click “Confirm Order” to complete the order.

Q.Can I cancel an existing order that have been made?
Yes,  only if the order is still in pending status.

- Please send an email to our customers service email at  customerservice@empirefitnesssolution.com with the message title “Request to cancel order” in order to inform us about the cancellation order.

- Orders that are in shipping or shipped will not be canceled.



Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia and US Dollar

Q. How long does the delivery usually takes?

Most of the products are in stock,however in the condition we are out of stock :
Delivery usually will takes about 2 to 4 weeks-We provide  tracking number for orders after product fulfillment by e-mail to the customer-This will take 3-5 working day.